These terms, policies and conditions of purchase, cancellation and refunds set out the rules for participants wishing to register for the BAPS Health Tourism Summit, 5th BAPS National Congress, BAPS Management - Planning for 2027 and BAPS In The House Face, available for registration through the official website https://baps.global/eventos-2026/en/. Before completing registration, we recommend carefully reading the terms below. By proceeding with the purchase, participants declare that they are fully aware of and agree to all the conditions, policies and provisions presented here.
1. REGISTRATION, RETURNS, CANCELLATION AND REFUND POLICY
1.1. DEFINITIONS
BAPS: ASSOCIAÇÃO BRASILEIRA DE CIRURGIÕES PLÁSTICOS – BAPS (Brazilian Association of Plastic Surgeons), a private association registered under CNPJ No. 46.236.701/0001-25, headquartered at Avenida Deputado Jamel Cecílio, No. 2496, Jardim Goiás, Ed. New Business Style, Room 46A, ZIP Code 74.810-100, Goiânia, Goiás, Brazil. BAPS Website: the BAPS Website is available to users to facilitate ticket purchases, event registration and participant management, accessible at https://baps.global/eventos-2026/en/.
1.2. USERS' RESPONSIBILITIES AND OBLIGATIONS
1.2.1. Users undertake to use the BAPS Website ethically and appropriately for the purposes established in these Terms, in accordance with Brazilian law, refraining from any activity that breaches those rules.
1.2.2. By using the BAPS Website and its features, users acknowledge and undertake to:
a) Enter correct, complete and up-to-date information when creating an account on the BAPS Website and acquiring registrations and/or related services, whether paid or free. Otherwise, acquisition and use of the registration may be affected, and users wishing to proceed will have to make a new purchase, subject to the conditions and availability of places;
b) Pay the amounts charged on the credit card statement if that payment method is selected. Charges may appear under the name of BAPS or one of our payment processors;
c) Participate in investigations of possible fraud involving transactions, providing all information and documents requested through BAPS's official channels as explained in these and other terms.
d) Keep registrations and other purchase documents secure upon receipt, without disclosing them publicly, particularly on social networks, or allowing third parties to access them;
e) Pay any fee charged by the payment processor for withdrawing credit resulting from a payment reversal when the user cancels a purchase.
2. SALE OF REGISTRATIONS
2.1. Payment processing for Event and/or course registrations generally begins on the BAPS Website. Users choose their desired registration type, enter the Participant's name and email address, select an available payment method and complete the order.
2.2. If BAPS identifies any inconsistency in the payment process, the purchase may be subject to further verification at any time. Users will be notified at the email address associated with the purchase if BAPS suspends or cancels the order.
2.3. Installment purchases may incur installment fees, with conditions clearly displayed. Installment terms are personalized to improve the purchase experience, and users may change their installment option before confirming the order.
3. RISK ANALYSIS
3.1. Every transaction for Event and/or course registrations undergoes risk analysis to detect possible fraud. This process is essential to ensure transaction security and integrity, using historical patterns, account data checks, external databases and suppliers or partners. Once the probability of fraud is calculated, purchases may be approved or declined according to predefined criteria. A declined purchase creates no expectation of entitlement or compensation of any kind.
3.2. Transactions identified as posing significant risk may undergo additional validation. BAPS may request further information through its official communication channels, and users must provide it in time for purchase approval.
3.3. Personal documents and information about the credit card used may be requested to confirm the user's identity and its correspondence with details entered in BAPS solutions. Such requests may be made by email or WhatsApp.
3.4. Users must contact contact@baps.global for any request. 9.5. BAPS will request documents or other information only through contact@baps.global.
4. DELIVERY AND USE OF REGISTRATIONS
4.1. Once payment is approved, a purchase confirmation email will be sent to the email address provided by the user.
4.2. If users purchase a registration for another Participant, they must link the registration to the Participant's email address at the time of purchase.
4.3. Upon receiving registrations, users must keep them secure, without disclosing them publicly or allowing third parties to access them. 10.4. Registrations are personal and nontransferable.
4.5. BAPS may send communications relating to Event and/or course registrations. Users are responsible for ensuring that antispam systems, filters or similar tools do not interfere with receipt of such communications. Failure to access an email or electronic message because of these tools will not be accepted as an excuse and creates no expectation of entitlement or compensation.
5. TRANSFER OF REGISTRATION OWNERSHIP
5.1. Registration ownership for Events and/or courses may not be transferred to another user or participant.
6. RETURNS, CANCELLATION AND REFUNDS
BAPS ASSOCIATION – BRAZILIAN ASSOCIATION OF AESTHETIC PLASTIC SURGERY. BAPS Association – Brazilian Association of Aesthetic Plastic Surgery, a private legal entity, establishes this Returns, Cancellation and Refund Policy in accordance with the Brazilian Consumer Protection Code (Law No. 8,078/90), particularly Article 49, applicable to purchases made outside business premises, without prejudice to other applicable laws.
6.1. RIGHT OF WITHDRAWAL (ARTICLE 49 – CONSUMER PROTECTION CODE)
6.1.1. Consumers may exercise the right of withdrawal within 7 (seven) calendar days of purchase confirmation, respecting the statutory period under Article 49 of the Consumer Protection Code and considering the nature of the service, logistics, irreversible costs and event organization.
6.1.2. Cancellation is permitted only in full, subject to all the following conditions:
a) Partial cancellation of tickets, registrations, packages or purchased items is not permitted under any circumstances;
b) For package purchases, including multiple packages (e.g., packages containing 2, 3, 4 or more tickets or events), cancellation must cover the entire package; individual or partial cancellation is prohibited;
c) A partial cancellation request will be automatically denied, and the full purchase will remain valid, enforceable and effective.
6.1.3. Cancellation requests must be formally submitted exclusively through BAPS Association's official customer service channels.
6.1.4. The right of withdrawal does not authorize replacement, rescheduling, conversion to credit, assignment or transfer of tickets, registrations or packages under any circumstances, even within the statutory period.
6.1.5. Exercising the right of withdrawal terminates the contractual relationship in full, with consequent loss of the right to participate in the purchased event, course or activity.
6.2. DEADLINES AND LIMITATIONS
6.2.1. If a purchase is made 7 (seven) days or less before the event start date, the right of withdrawal must be exercised no later than 48 (forty-eight) hours before the event begins.
6.2.2. Cancellation requests outside the deadlines established in this Policy will not be accepted, even if the participant did not attend the event.
6.2.3. Failure to attend the event, course or activity (no-show), regardless of the reason, is not considered cancellation and does not entitle the participant to a refund, charge reversal, credit, compensation or rescheduling.
6.3. NO RETURNS AFTER THE STATUTORY PERIOD
6.3.1. After the applicable statutory period expires, none of the following will be possible under any circumstances:
● Refund;
● Charge reversal;
● Return;
● Credit;
● Rescheduling;
● Transfer of ownership.
6.3.2. This prohibition applies equally to:
a) Individual tickets;
b) Complete packages;
c) Registrations for congresses, events, courses, workshops or any activities organized by BAPS Association;
d) Full or partial cancellations;
e) Failure to attend the event (no-show);
f) Changes to participants' schedules or personal, professional, financial or medical commitments.
6.3.3. BAPS Association does not provide proportional, partial or tiered refunds, even if the participant attends only part of the purchased event, course or activity.
6.3.4. Claims of force majeure, personal reasons or subsequent circumstances do not preclude the application of this Policy, except where expressly provided by law.
6.4. REFUND METHOD (WHERE APPLICABLE)
6.4.1. When the right of withdrawal is duly exercised, refunds will be made exclusively through the same payment method used for the purchase, subject to the processing timelines of financial institutions and payment processors.
6.4.2. Administrative, bank or processing fees charged by third parties may be deducted where legally permitted.
6.5. ACKNOWLEDGMENT, ACCEPTANCE AND CONTRACTUAL EFFECT
6.5.1. By completing the purchase, consumers expressly and unequivocally declare that they:
a) Have read this Policy in full;
b) Understand that cancellation is permitted only in full;
c) Agree to all conditions, limitations and consequences established herein.
6.5.2. This Policy forms part, for all legal purposes, of the purchase terms and conditions for products, services, events and registrations offered by BAPS Association.12.6. DISPUTES, CHARGEBACKS AND FRAUD12.6.1. Consumers acknowledge that filing an improper chargeback with their credit card issuer contrary to this Policy may result in:
a) Submission of this Policy as evidence of acknowledgment and acceptance;
b) Suspension or blocking of future registrations;
c) Appropriate administrative, extrajudicial and judicial measures.
6.6.2. A payment dispute does not suspend, invalidate or replace the application of this Policy.
6.7. ENTIRE AGREEMENT
6.7.1. This Policy constitutes the entire understanding between the parties regarding returns, cancellation and refunds, prevailing over verbal communications, informal messages, promotional materials or consumers' subjective expectations.
7. DISPUTES AND CHARGE REVERSALS
7.1. Reported disputes will be analyzed by the credit card issuer or BAPS itself.
8. GENERAL PROVISIONS
8.1. BAPS is not responsible for damage or loss caused by information or advertising content not sent by BAPS itself.
8.2. These Terms are subject to continuous improvement. BAPS reserves the right to modify them at any time, according to their purpose or to comply with laws or rules having equivalent legal force. Users are responsible for reviewing them whenever accessing the BAPS Website.
8.3. Any tolerance of a breach of the terms and conditions of this domain will be considered a mere courtesy and shall not be construed as novation, an invocable precedent, waiver of rights, implied amendment of contractual terms, an acquired right or a contractual amendment.
8.4. If any provision of these Terms is held unenforceable or ineffective, the remaining provisions will continue in effect without requiring a judicial declaration. These Terms shall be interpreted under Brazilian law.
8.5. Communication between BAPS and users must take place through the service channels listed on the BAPS Website, primarily by email at concierge@baps.global.
8.6. Whenever possible, potential disagreements between users and BAPS will be resolved amicably.
9. FINAL PROVISIONS
9.1. Once all efforts to resolve the matter have been exhausted, the user agrees that the courts of the judicial district of Goiânia, State of Goiás, shall have jurisdiction over disputes or complaints arising from use of our website or related to these Terms.
9.2. The user declares that they received this Registration, Cancellation and Refund Policy online, have read and understood it in full, that it is written in clear language, and that they are aware of the rights and conditions limiting its purpose, agreeing to all provisions, as the process and its completion will take place online. Accordingly, the user electronically agrees to this Registration, Cancellation and Refund Policy.
10. I AGREE
I declare that I am aware of and fully agree to the following:
10.1. Exclusive offer period
During the first 24 (twenty-four) hours after registration opens, ticket PURCHASES will be EXCLUSIVE to ACTIVE BAPS MEMBERS. Nonmembers are PROHIBITED from purchasing during this period. Members may purchase tickets for themselves and their associated team members.
10.2. Membership in good standing
I understand that if I do not bring my BAPS annual membership dues up to date or pay the difference corresponding to the discount granted at purchase, my RIGHT TO USE THE REGISTRATION will be AUTOMATICALLY SUSPENDED OR DISABLED, without constituting contractual cancellation and without entitlement to a refund, charge reversal, credit or compensation.
10.3. Team association with the member
Tickets purchased for team members remain linked to the responsible member. Inactivity, suspension or overdue dues on the member's part will automatically prevent the entire associated team from using its tickets, without entitlement to a refund, charge reversal, credit or compensation.
10.4. Loss of the right of use
I acknowledge that failure to comply with any of the above conditions or BAPS Association policies at any time prevents access to and participation in the event and does not constitute grounds for cancellation or return.
10.5. Bringing membership up to date
I understand that if I do not bring my BAPS annual membership dues up to date or pay the difference corresponding to the discount granted at purchase, my registration will be canceled and the registration purchase price will not be refunded.
10.6. Express and irrevocable acceptance
By proceeding with registration, I confirm my express, irrevocable and irreversible acceptance of these terms, understanding that they form part of the general purchase and participation conditions for the event.
